What is your return policy?Updated 6 months ago

We hope you never have to use it, but we do have a solid return policy. We accept returns within 30 days of delivery if you are not satisfied with your product. If the return is due to our error, such as receiving an incorrect or defective item, we will gladly provide a replacement. Please visit our Return Portal to get the process going.

If you purchased our product through a Medterra distributor or retailer, please go to the original purchase location for any return or exchanges.